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Join our Social Thinking Team

Come join our passionate Social Thinking team, where your work has a positive impact! At Social Thinking, our mission is to help people develop their social competencies so they can better understand and connect with others. For 20+ years we’ve created unique treatment frameworks and strategies to help individuals ages 4-80 share space effectively with others, learn to work as part of a team, and develop relationships of all kinds: with family, friends, classmates, co-workers, romantic partners, etc. We also create quality educational products and services that help parents, professionals, and others break down the social learning process into understandable, teachable parts. There is tremendous demand for our methodology and products, which are used around the world in schools, homes, and business. Our company culture is fast-paced, exciting, supportive and mission-driven with a strong work- life balance.

Lead Graphic Designer (In-House)

Location: Santa Clara, CA

Start Date: Immediately


Overview
Our company translates abstract social concepts into concrete social learning, both with language and with visual assets. As the Lead Graphic Designer within our small and highly collaborative team, you’ll be responsible for communicating the look-and-feel of our brand and teaching concepts across our website and marketing through your designs and compositions. This position offers a unique blend of designing art for use across channels, designing our marketing emails in creative and thought-provoking ways, and implementing lessons from campaign results to ensure our creative assets are ever improving. This position may also work with our product development team to provide creative assets. The position is in-house, it is not a contractor role.


What you’ll do

  • Design, improve, and maintain on-brand artwork for use across channels. We have a fun, lively, colorful brand, so this should be fun! Create new art to translate the complex social concepts we teach into appealing and clever visuals for both marketing and product development.
  • Design the composition of our marketing emails and the artwork featured within. Our marketing emails currently follow a prescribed template for ease, but we’d like to begin using a variety of visual layouts and make them more emotional. We’re looking for a designer who can mix things up in creative ways, see examples of emails we admire by other organizations. We have emotional content that should be intensified by emotional imagery and dramatic composition to create an impact.
  • Apply lessons learned from data into your creations to improve engagement and refine how you explain our teaching with visual elements
  • Maintain high level of organization to manage the job’s many moving parts and deadlines
  • Stay current on email, digital marketing, and graphic design trends and best practices and apply them to your work
  • Be trained to understand Salesforce Marketing Cloud functionality, assist with implementing some of these processes within email marketing campaigns.
  • Assist the marketing and product development team as needed with other related projects

We’re excited about you because you have...

  • 3+ years of experience in graphic design
  • ‪Bachelor of Arts Degree in Graphic Design, Art, Interactive Design, or the equivalent combination of education and technical training‬‬‬‬‬‬
  • A demonstrated record of bringing smart new ideas to fruition
  • The ability to conceptualize clever, simple imagery that represents complex concepts
  • A clean and modern design aesthetic
  • Strong attention to detail
  • Problem solving, critical thinking skills and organizational skills
  • The ability to maintain a swift, steady pace without sacrificing quality‬‬‬‬‬‬‬‬‬‬‬‬
  • Excellent interpersonal and communication skills; great team player
  • A passion for education and helping those with special needs
  • Proficiency in Photoshop and Illustrator
  • Bonus: Experience using Salesforce Marketing Cloud
  • Bonus: Experience in video design

Competitive benefits package included. Social Thinking is proud to be an equal opportunity employer. The Lead Graphic Designer position is a full-time, salaried position based in our office in Santa Clara, California. This is not a supervisory role. Salary is competitive and commensurate with experience. Must be authorized to work in the United States; sponsorship is not being offered at this time.


To apply, email your information to resumes@socialthinking.com.

Marketing Project Coordinator

Location: Santa Clara, CA

Start Date: Immediately


Overview
As the Marketing Project Coordinator, you’ll report to the Marketing Campaign Manager and will work closely with our Lead Graphic Designer and Content Marketing Lead to create marketing emails in Salesforce Marketing Cloud. You’ll coordinate and contribute to the many moving parts of our marketing campaigns. We have many campaigns that are promoted simultaneously—you won’t be bored!


We are interested in you if you have a keen eye for detail, are passionate about establishing processes and maximizing efficiency, and always strive to take initiative and stay one step ahead. You are a clear and considerate communicator, enjoy getting things done, and value teamwork. And, most importantly, you have a strong interest in marketing, project management, and creating deliverables that impact people’s lives!


What you’ll do

  • Create Marketing Emails:
    • Coordinate and program compelling, unique, and responsive email campaigns in Salesforce Marketing Cloud. Using content and designs from teammates, it’s your responsibility to create the emails, optimize them across email clients, own the HTML development, create A/B tests, program emails into Salesforce “journeys”, etc.
    • Analyze customer and campaign data for trends, and constantly apply lessons across emails to improve engagement
    • Create Urchin Tracking Module (UTM) URLS for use in marketing emails
    • Stay current on email, digital marketing, and graphic design trends and best practices and apply them to your work
    • Understand Salesforce Marketing Cloud functionality and ensure the customer is receiving the best experience
    • Provide recommendations regarding Salesforce Marketing Cloud campaigns and process optimization
  • Project Coordination
    • Coordinate and contribute to the many moving parts of our marketing campaigns, including: working with other organizations to promote our campaigns, creating customer heat maps, keeping critical documents up to date and error-free, managing our print materials inventory, updating customer accounts in Salesforce, communicating key marketing deadlines and promotions to the broader company, and much more.
    • Maintain a high level of organization, systematic efficiency, and effectively manage the job’s many details and deadlines
    • Communicate effectively and proactively with team members
    • Travel and assist at Social Thinking conferences around the nation (occasionally)
    • Assist the Marketing Campaign Manager and broader marketing team with other related projects

We’re excited about you if you have…

  • 3+ years of experience in digital marketing and project management
  • Experience using Salesforce Marketing Cloud
  • HTML know-how
  • Strong attention to detail
  • Problem solving, critical thinking, and organizational skills
  • The ability to maintain a swift, steady pace without sacrificing quality‬‬‬‬‬‬‬‬‬‬‬‬
  • Excellent interpersonal and communication skills, a great team player
  • A passion for education and helping those with special needs
  • A passion for getting things done!

Competitive benefits package included. Social Thinking is proud to be an equal opportunity employer. The Marketing Project Coordinator position is a full-time, salaried position based in our office in Santa Clara, California. This is not a remote position; nor a supervisory role. Salary is competitive and commensurate with experience. Must be authorized to work in the United States; sponsorship is not being offered at this time. We will not consider individuals working via Student Visas.


To apply, email your information to resumes@socialthinking.com.

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